3D CAD models, are essentially virtual representations of objects in the world around us – be it a building, a table or a plane! Therefore, there is a lot data contained within these files that needs to be included, when uploading the model to INsitu™.
When you get errors loading your model’s, it’s usually because some of this data is missing. To find out….. you’ll need to load your internet browser’s console:

  1. options menu
  2. more tools
  3. developer tools
  4. select the console tab

loading your 3D models
The items in red text, are the items missing.
Try uploading your model again ensuring all the missing files are included. Also, if you haven’t done already ensure your organise, tidy and optimise your models.